At CaptionsView, your privacy matters. We’re committed to safeguarding your personal information while providing seamless access to top-quality caption services. Read on to learn how we collect, use, and protect your data.
🔐 What We Collect
- Personal Information: When you sign up or contact us, we may ask for your name, email address, and optional profile details.
- Usage Data: We automatically collect technical data like your IP address, browser type, device information, and which pages you visit. This helps us improve our caption platform and user experience.
- Cookies & Tracking: We use cookies, local storage, and similar technologies to remember your preferences and analyze site usage. You can manage these settings in your browser.
🛠️ How We Use Your Data
- Service Delivery: Use your email for account confirmation, password resets, and updates about caption uploads or changes.
- Performance Monitoring: Analyze usage patterns to enhance site speed, design, and caption tools.
- Communications: With your consent, we may send occasional newsletters, tips on captioning best practices, or updates about new platform features. You can unsubscribe anytime.
👥 Data Sharing & Retention
- Third‑Party Tools: We may share minimal data with trusted service providers—like email platforms or analytics tools—to support our operations. These providers follow strict privacy standards.
- Legal Requirements: We’ll disclose information to comply with laws or protect our users and the safety of CaptionsView.
- Retention Period: Personal data is stored only as long as needed for account activity or to meet legal obligations. After that, it’s securely deleted or anonymized.
🛡️ How We Protect Your Data
We follow industry-leading security practices, including secure servers, encrypted connections (HTTPS), and regular audits to prevent unauthorized access. Our team stays alert to emerging threats and upgrades protections as needed.
🌟 Your Rights & Choices
- Access & Corrections: You can review, update, or delete your personal information by contacting us.
- Opt-Outs: Unsubscribe from emails or disable non-essential cookies any time. Our cookie banner and your browser settings make this easy.
- Account Closure: You can close your account, and we’ll remove your data according to our retention policy.
📞 Contact Us
Questions, requests, or concerns? Reach out at privacy@captionsview.site. We’re happy to help.